How a Digital Process Supports Empathetic Leadership

Empathy is always in high demand in a corporate context, especially when organizational changes are on the horizon. In these sensitive phases that affect everyone, understanding individual personalities and the dynamics of whole teams becomes more crucial than ever. For leaders, it often becomes a balancing act between emotional and rational demands. The first step here is to gain an overview of personalities and team dynamics through diagnostics. Human resources departments, leaders, teams, and individuals all benefit from insight into their strengths and areas for development.

Time Presses for Change

Challenges such as digitization, a shortage of skilled workers, and volatile markets require not only a shift in thinking within companies but often a swift reorganization of processes and teams. Many established workflows must now be restructured or adapted due to factors like employee departures or illnesses, increased workloads, or decreased order volumes. Quick solutions are usually needed, resulting in additional stress for employees and demanding a substantial amount of empathy from leaders.

Empathy Creates Positive Effectiveness

With the willingness and ability to perceive and understand the personalities of others, empathetic leaders can recognize individual strengths and areas for development, assemble a functional team, and, most importantly, keep it together. Employees are proven to be more motivated, satisfied, and loyal when they feel seen and valued. Long-term emotional bonds to both the leader and the company can develop, but this takes time, which is often in short supply.

Identifying Personalities Faster with Screenfact Diagnostics

This is where the psychometric tool Screenfact, launched in 2022, comes into play. Over 20 years of research and development have gone into this tool, which provides valid results on eight personality traits, strengths, and areas for development of employees in just 5 minutes.

Developed in collaboration with psychology professor Dr. David Scheffer, the automated process evaluates how people interpret images, revealing how they perceive the world and behave within it, and uncovering their often subconscious strengths. It not only assesses competencies and areas for development but also categorizes individuals within a team role model, thereby supporting team and organizational development with valid results.

Leading and Developing Emotionally and Digitally

The combination of human empathy and psychologically-based technological analysis allows leaders and HR professionals to develop individuals and entire teams more effectively and quickly. Sounds intriguing, doesn’t it?

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Olaf Bethke
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